Privacy Policy | Data Protection & Security

At Neospin Casino Australia (“Casino,” “we,” “our” or “us”), we prioritize the privacy and security of our players. This Privacy Policy explains how we collect, use, protect, and manage your personal information while you use our services.

Information We Collect

Personal Data: Full name, email address, phone number, residential address, date of birth, and identification documents.
Financial Information: Payment method details, transaction history, and bank account information required for processing deposits and withdrawals.
Technical Data: IP address, device type, browser type, and location data collected through cookies and analytics tools.

Use of Information

Your personal information is collected for the following purposes:

To register and manage your account.
To verify your identity and age, ensuring compliance with legal requirements.
To process financial transactions securely.
To communicate important updates, promotions, and support-related messages.
To enhance and personalize your gaming experience.

We may share your personal data:

With trusted third-party service providers (payment gateways, verification services) necessary to facilitate our services.
When required by law or regulatory obligations, or to prevent fraud and unlawful activities.

We never sell your personal information to third parties.

Security and Protection of Information

Neospin Casino employs advanced encryption technologies (SSL) to ensure the confidentiality of your data. We regularly review our security procedures to maintain industry standards.

Cookies Policy

We utilize cookies and similar technologies to enhance user experience, facilitate site functionality, and analyze user behavior to improve our services.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. Please review their respective privacy policies separately.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer required, we securely delete or anonymize it.

Your Rights

You have the right to:

Request access to your personal information.
Request corrections or updates to your information.
Request the deletion or restriction of your personal data under certain conditions.
Withdraw consent previously granted for data processing.

To exercise these rights, contact our customer support at privacy@neospin.com.

Updates to Privacy Policy

We may periodically update this Privacy Policy. Any significant changes will be communicated via email or prominently displayed on our website. We encourage regular reviews of this policy.